Welcome to The Running Tortoise! We are delighted to serve you. But, before you avail of our services, we request you to carefully read and understand the following Terms and Conditions.

The Terms and Conditions on this website – https://therunningtortoise.com/ are made available to the client (hereinafter referred to as “You”, “Your”, “Participant”, “Participants” or “Participant’s”.

“Our”, “Ourselves”, “We” and “Us” stated here are references to our Company – The Running Tortoise (Address – 289 Pappammal Koil Street, Vaithikuppam, Pondicherry 605012, India).

These Terms and Conditions are subject to change. The Running Tortoise retains the authority to modify any aspect of these Terms and Conditions at any time without providing prior notification.

If you have any grievances, inquiries or remarks about our website, please write to us at info@therunningtortoise.com. 

The ownership and operation of the website, https://therunningtortoise.com/, are attributed to The Running Tortoise. The name and logo of The Running Tortoise are the exclusive registered trademarks of the company. Unless explicitly mentioned, The Running Tortoise and / or its licensors hold the rights to all content present on the website. All rights pertaining to the content are reserved.

You can access the contents on this site for personal use, but you may not:

• Duplicate, reproduce or republish content from The Running Tortoise
• Sell, rent or license content from The Running Tortoise, including our design patents

We will not be held responsible for:

• Any harm to your computer system, data loss, or the loss of other confidential content caused by your use of our website or your act of downloading any content from it or from any linked website.
• Any form of harm, loss, financial setback, expenses, delays, or responsibilities of any kind that you might experience due to events beyond our control. These events include failures in transmission, communication, computer systems, or other facilities as well as your inability to access the website for any reason. 

We are continuously working to enhance this website, and if necessary, we might temporarily restrict access to it. As a result, certain content on the website might become outdated at any point. Unless compelled by law, we have no obligation to refresh such content.

By accessing our website, we assume that you accept these terms and conditions.

We use cookies on our website. By accessing ‘The Running Tortoise’ website, you consent to the use of cookies in agreement with our “Privacy Policy”. 

We use cookies to gather anonymous user information during each visit. Our website employs these cookies to help the facilitation of specific features, thereby improving your browsing experience to suit your requirements.

The Terms and Conditions governing our services encompass the following list, but are not restricted to only these. They also include any other services, not explicitly mentioned here, that we presently offer or may offer in the future. Our current range of services are:

1. Privately Guided Tours
2. Group Tour Packages 
3. Customised Wildlife Tours
4. Photo Prints
5. Merchandise Products (T-shirts, magnets, keychains, etc)

• When you book your seat for any of our wildlife travel tours, you acknowledge that you have read, comprehended, and accepted these Terms and Conditions. 
• All bookings are subject to availability, and we hold the authority to reject or cancel any booking at our discretion.
• To confirm your booking, you will need to submit a deposit or make a complete payment. The exact payment terms and conditions will be conveyed to you during your booking process.

• To cancel your reservation, you must inform us in writing. Charges related to cancellations might be imposed, and the sum reimbursed will be determined by the timing of the cancellation.
• In the event that a tour is cancelled from our side due to unforeseen circumstances, we will do our best to substitute plans or provide a full refund.
• For complete details, please read our Refund Policy pinned in the footer of our website.

• You are solely responsible to make sure that you hold the essential passports, visas, health certificates, and any additional mandatory travel papers for the destinations encompassed by your travel plan.
• Any expenses or outcomes stemming from not adhering to entry prerequisites or the inability to procure essential travel documentation fall under your jurisdiction.

• Engaging in our wildlife travel tours might include physical activities and potential hazards linked to interactions with wildlife and outdoor settings. You acknowledge these innate risks and consent to follow safety guidelines given by our guides or instructors.
• It is your responsibility to gauge your personal physical condition and appropriateness for involvement. If you harbor any health worries that might impact your safety while participating, seeking advice from a medical expert is advisable.

• Despite our diligent efforts to ensure your safety and the seamless execution of our programmes, we will not be held accountable for any loss, harm, impairment, delay, or inconvenience encountered while on our tours. 
• We highly advise you to secure a comprehensive travel insurance plan that covers any unexpected events like trip cancellations, medical emergencies, and which protects your personal belongings.

• All the content, encompassing but not limited to text, images, videos, and educational resources presented by our company, is safeguarded by copyright and intellectual property regulations. 
• You are prohibited from reproducing, disseminating, altering, or using any of our resources without obtaining our advance written authorisation.

• We hold your privacy in high regard and are dedicated to safeguarding your personal details. Our Privacy Policy elucidates how we gather, use, and ensure the security of your information. 
• By using our services, you consent to abide by the terms set forth in our Privacy Policy.